PRIVACY POLICY

Gmpk99 Privacy Policy – Personal Data Protection for Malaysian Members

At gmpk99, we understand that your personal data is a trust we take seriously. This page clearly explains how gmpk99 collects, stores, uses, and protects the personal information of our members in accordance with the Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026 PDPA 2010 Compliant SSL 256-bit
OUR PRIVACY COMMITMENT
  • Data encrypted with 256-bit SSL
  • No sale of data to third parties
  • Compliant with Malaysia PDPA 2010
  • Rights to data access and rectification are guaranteed
  • Data deletion upon member request
How gmpk99 Protects Your Data

Six core data protection principles we practise every day to keep Malaysian members safe

Advanced Data Encryption

All personal data and financial transactions of gmpk99 members are protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. Your data is inaccessible to any unauthorised party.

Secure Data Storage

Gmpk99 members' personal data is stored on secure servers with strict access controls. Only authorised personnel may access this data, and every access is logged in an audit trail that is reviewed regularly by our security team.

Personal Access Controls

You have full control over your personal data at gmpk99. Through your account settings, you can review, update, or request deletion of your data at any time. We respect your rights in accordance with the provisions of the PDPA 2010.

No Data Sales

Gmpk99 has never and will never sell, rent, or exchange members' personal data to third parties for marketing or commercial purposes without explicit consent. Your data is not a product — it is a trust we take seriously.

Data Breach Notification

In the event of any security incident involving gmpk99 member data, we are committed to notifying affected members within a reasonable timeframe and taking immediate steps to contain and remediate the situation.

PDPA 2010 Compliance

All data processing operations at gmpk99 are designed and conducted in compliance with Malaysia's Personal Data Protection Act 2010. This covers the general principle, notice and choice principle, disclosure principle, security principle, integrity principle, access principle, and retention limitation principle.

01 Introduction

Welcome to the gmpk99 Privacy Policy page. This document explains in detail how gmpk99 Entertainment Sdn. Bhd. ("gmpk99", "we") collects, uses, discloses, transfers, and stores your personal data when you use our online betting and casino platform at gmpk99.com.

Gmpk99 takes data protection responsibilities very seriously. As a platform operating in Malaysia and serving Malaysian members, we are fully bound by the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia. We are committed to ensuring that your personal data is processed transparently, lawfully, and fairly at all times.

By registering a gmpk99 account, making a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or any other local payment method, and using any gmpk99 service, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the gmpk99 platform and contact us to close your account.

This Privacy Policy should be read together with Terms & Conditions gmpk99, which forms part of the overarching agreement between you and gmpk99.

02 Personal Data We Collect

Gmpk99 collects various types of personal data from its members for lawful and stated purposes. The following are the categories of data we collect:

Data Category Information Type Mandatory / Optional
Identity Information Full name, identity card number (MyKad), date of birth, gender Mandatory
Contact Information Email address, mobile number, residential address Mandatory
Financial Information Bank account number, account holder name, e-wallet ID (TNG, GrabPay, Boost, ShopeePay) Mandatory (for transactions)
Technical Data IP address, device type, operating system, web browser, session ID Automatic
Usage Data Betting history, games played, deposit/withdrawal amounts, login timestamps Automatic
Verification Documents MyKad copy, utility bill, bank statement (for KYC) Upon request
Optional Information Game preferences, language settings, feedback and surveys Preferences

Gmpk99 only collects data that is strictly necessary to provide its members with a safe, compliant, and quality service. We do not collect sensitive data such as health information, religious beliefs, or political views.

03 How We Collect Personal Data

Gmpk99 collects members' personal data through the following key channels:

  • Registration Form: When you register a new account at gmpk99.com, you will be asked to provide basic details such as your full name, phone number, email address, and password.
  • KYC (Know Your Customer) Process: To verify your identity and meet Anti-Money Laundering (AML) compliance requirements, gmpk99 may ask you to submit supporting documents such as a copy of your MyKad or bank statement.
  • Financial Transactions: When you make a deposit via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay, your payment information is recorded for processing and audit purposes.
  • Platform Usage: gmpk99 systems automatically record your technical data and betting activity when you use the platform, including the games you play, session duration, and game outcomes.
  • Support Communications: When you contact the gmpk99 support team via live chat or email, the conversation is recorded for quality assurance and issue resolution purposes.
  • Cookies & Similar Technologies: gmpk99 uses cookies and other tracking technologies to collect technical and behavioural usage data in order to improve the user experience on our platform.

gmpk99 has never purchased or obtained your personal data from unauthorised third-party sources. All data is collected directly from you or generated through your use of our platform.

04 Purpose of Personal Data Use

Gmpk99 uses the personal data collected for the following lawful purposes under PDPA 2010:

  • Account Management: To create, manage, and maintain your gmpk99 account, including processing registration, identity verification, and information updates.
  • Transaction Processing: To process your deposits and withdrawals via supported Malaysian local payment methods, ensuring funds reach the correct destination securely.
  • Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised access, and other security breaches that could harm members or the gmpk99 platform.
  • Legal Compliance: To fulfil applicable legal and regulatory obligations, including KYC/AML requirements, financial reporting, and responding to directives from lawful authorities.
  • Service Improvement: To analyse usage patterns, identify technical issues, and continuously improve the quality and usability of the gmpk99 platform.
  • Service Communications: To send you important notifications relating to your account, transactions, policy updates, or security information via email or SMS.
  • Marketing (with consent): To send you promotional information, bonus offers, and the latest gmpk99 updates — only where you have given consent to receive marketing communications.
  • Responsible Gaming: To monitor your betting patterns in order to identify signs of problem gambling and provide appropriate assistance when needed, in line with gmpk99's commitment to Responsible Gaming.

Gmpk99 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent, unless required to do so by law.

05 Data Sharing with Third Parties

Gmpk99 understands how sensitive your personal data is. We do not sell, rent, or trade your personal data to third parties for commercial purposes. However, in the following limited circumstances, gmpk99 may need to share data with trusted parties:

  • Payment Service Providers: To process your transactions, gmpk99 shares the necessary payment details with verified payment gateway providers, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. All providers are bound by strict confidentiality agreements.
  • Technology Service Providers: gmpk99 works with trusted third-party providers for services such as server hosting, data processing, analytics, and cybersecurity. They are only permitted to access data necessary to carry out their functions and may not use it for any other purpose.
  • Gaming Business Partners: Casino and slots game providers partnered with gmpk99 may receive minimum session data necessary to verify game outcomes and ensure game integrity.
  • Lawful Authorities: gmpk99 will disclose personal data to government authorities, law enforcement, or courts when legally required under Malaysian law, including financial crime and AML investigations.
  • Business Transfer: Should gmpk99 be involved in a merger, acquisition, or asset sale, members' personal data may be transferred as part of that transaction. Members will be notified in advance if this occurs.

In all instances of data sharing, gmpk99 ensures that the receiving party maintains an equivalent level of data protection and uses the data solely for permitted purposes.

06 Personal Data Security

Gmpk99 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we employ include:

  • 256-bit SSL/TLS Encryption: All communications between your browser and gmpk99's servers are encrypted using banking-grade SSL/TLS protocols, ensuring data in transit cannot be intercepted.
  • Data-at-Rest Encryption: Sensitive data stored in gmpk99's databases — including financial information and verification documents — is encrypted using the robust AES-256 algorithm.
  • Strict Access Controls: Access to member personal data is restricted to gmpk99 staff with a legitimate business need only. All access is logged and continuously monitored.
  • Two-Factor Authentication (2FA): gmpk99 encourages and provides 2FA for member accounts as an added layer of security during login.
  • Regular Vulnerability Scanning: gmpk99's systems undergo regular penetration testing and vulnerability scanning by independent security experts.
  • Incident Response Plan: gmpk99 has a tested incident response procedure in place to address any data breach swiftly and effectively.

While gmpk99 takes all reasonable steps to protect your data, no system is completely 100% secure. You are also responsible for keeping your gmpk99 account password confidential and not sharing it with anyone.

07 Data Retention Period

Gmpk99 retains members' personal data only for as long as necessary to fulfil the original purpose of collection, or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data: For as long as your account is active and for a reasonable period after closure for audit and dispute purposes.
  • Financial Transaction Records: Minimum 7 years from the transaction date, in line with Malaysian tax and financial legal requirements.
  • KYC Documents: Minimum 5 years after the business relationship ends, in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
  • Support Communication Logs: 2 years from the date of last interaction, for reference and dispute resolution purposes.
  • Marketing Data: Until you withdraw your consent to receive marketing communications, or when the data is no longer relevant.

Once the retention period has ended and there is no longer any legal obligation to retain it, gmpk99 will securely delete or anonymise your personal data in a way that cannot be recovered.

08 Your Rights Under the PDPA

As a gmpk99 member who is a Malaysian citizen or resident, you have the following rights regarding your personal data under the PDPA 2010:

Right of Access

You have the right to request a copy of the personal data gmpk99 holds about you. Requests can be submitted via email to support@gmpk99.com.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting gmpk99 support.

Right to Withdraw Consent

You may withdraw your consent to marketing data processing at any time without affecting the core gmpk99 services you use.

Right to Restrict Processing

In certain circumstances, you have the right to request that gmpk99 restrict how your personal data is processed while any dispute is pending resolution.

Right to Erasure

You may request deletion of your personal data when it is no longer required, subject to any legal retention obligations applicable to gmpk99.

Right to Lodge a Complaint

If you are dissatisfied with how gmpk99 handles your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the rights above, please contact gmpk99 by email at support@gmpk99.com with the subject line "Personal Data Rights Request". We will process your request within 21 business days once your identity has been verified.

09 Cookies & Tracking Technologies

Gmpk99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit gmpk99.com.

The types of cookies used by gmpk99 include:

  • Essential Cookies: Required for core platform functionality, including login session verification, security, and language preferences. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: Collects information about how you use gmpk99, such as the most frequently visited pages and any errors encountered. This information helps us improve platform performance.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and login information for your convenience on future visits.
  • Analytics Cookies: We use trusted third-party analytics tools to understand platform usage patterns on an aggregated and anonymised basis for the purpose of continuous improvement.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the gmpk99 platform. For more information on managing cookies, please refer to your web browser's help guide.

10 Links to Third-Party Websites

The gmpk99 platform may contain links to third-party websites or services operated by our game providers or business partners. gmpk99's Privacy Policy does not apply to those third-party sites, and gmpk99 is not responsible for their privacy practices.

We encourage you to read the privacy policy of any third-party website you visit via links on the gmpk99 platform. gmpk99 does not control and cannot be held responsible for the content, privacy policies, or practices of any third-party websites.

11 Children's Privacy

The gmpk99 platform is strictly intended for individuals who are of age 18 years and above only. gmpk99 does not knowingly collect personal data from individuals under the age of 18.

Should gmpk99 discover that personal data has been collected from an individual under the age of 18 without proper verification, we will promptly take steps to delete that data and close the relevant account. If you believe a minor has registered an account on gmpk99, please contact us immediately at support@gmpk99.com so that prompt action can be taken.

Parents and guardians are encouraged to use the parental controls available on your devices and networks to prevent children from accessing online gambling sites.

12 Amendments to the Privacy Policy

Gmpk99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legislative changes, or new platform developments. Members will be notified of any material changes via their registered email or in-platform notifications.

The "Last Updated" date at the top of this page will be updated whenever amendments are made. You are encouraged to review this page periodically to stay informed on how gmpk99 protects your personal data.

Your continued use of the gmpk99 platform following any amendments to this Privacy Policy will be considered acceptance of the revised Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

13 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how gmpk99 handles your personal data, please reach out to us through the following channels:

  • Privacy Email: support@gmpk99.com – please state "Data Privacy Inquiry" in the subject line of your email.
  • Live Chat: Available 24/7 via the chat icon on the gmpk99 platform — the fastest option for an immediate response.

The gmpk99 data protection team will endeavour to respond to all privacy-related enquiries within 3 to 5 business days. For formal complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) Malaysia directly.

SSL 256-bit
End-to-End Encryption
PDPA 2010
Full Compliance
No Data Selling
100% Guaranteed
Member Rights
Access & Deletion
24/7 Support
Fast Response
Regular Audits
Security Review
JOIN GMPK99 TODAY

Your Data Is Safe, Your Game Is Peace of Mind

Gmpk99 ensures every Malaysian member can enjoy slots, live casino, football, and e-sports betting with full confidence — because your privacy is always our priority.

Secure registration · Data protected under PDPA 2010 · For users aged 18 and above

Bahasa Melayu