Gmpk99 Malaysia Platform Terms & Conditions of Use

01 Introduction

Welcome to gmpk99, the online betting and casino platform owned and operated by gmpk99 Entertainment Sdn. Bhd. ("gmpk99", "we", "our platform"). These Terms & Conditions ("Terms") govern your use of the gmpk99.com website and all related services.

By registering an account, making a deposit, or using any part of the gmpk99 platform, you confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please discontinue your use of the gmpk99 platform immediately.

These Terms apply to all gmpk99 members in Malaysia regardless of the access method used — whether via a desktop web browser, Android smartphone, iPhone, or tablet. Any new services added to the gmpk99 platform in the future will also be subject to these Terms unless specifically stated otherwise.

02 Eligibility & Registration

To register and use gmpk99's services, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration. gmpk99 does not permit participation of any kind by individuals who are underage.
• Be a resident of Malaysia and access the gmpk99 platform from within Malaysian territory.
• Not be on any self-exclusion list or betting prohibition programme established by the relevant Malaysian authorities.
• Register in your own personal capacity and not on behalf of any other individual or entity.
• Have full legal capacity to enter into a binding agreement.

During registration, you are required to provide truthful, accurate, and complete information, including your full name, phone number, date of birth, and a valid email address. gmpk99 reserves the right to request identity verification documents at any time to verify the information provided. Failure to submit the requested documents within the specified timeframe may result in your account being suspended or terminated.

Each individual is only permitted to register one account only at gmpk99. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, or payment details — constitute a serious breach of these Terms and will result in the closure of all associated accounts along with the forfeiture of any balances and bonuses.

03 User Account

Upon successful registration, you will be assigned a unique gmpk99 account. You are fully responsible for:

• Keep your account username and password confidential at all times.
• All betting activities and transactions carried out through your account, regardless of whether you personally performed them or not.
• Notify gmpk99 immediately via live chat or email at support@gmpk99.com if you suspect that your account has been accessed by an unauthorised party.
• Keep your personal information up to date whenever changes occur, so that gmpk99's records remain current and accurate.

Gmpk99 shall not be held liable for any loss or damage resulting from your failure to protect your account login credentials. You may not transfer, sell, or assign your gmpk99 account to any other party under any circumstances. Any attempt to transfer an account will result in permanent account closure.

04 Deposits & Withdrawals

All financial transactions on gmpk99 are conducted in Malaysian Ringgit (MYR). gmpk99 supports the following local payment methods for deposits and withdrawals:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (including DuitNow QR)
• Online Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, and others

The following transaction limits are currently in effect:

• Minimum deposit: RM20 per transaction
• Minimum withdrawal: RM50 per request
• Maximum daily withdrawal: subject to your VIP membership tier
• Withdrawal processing time: 15–60 minutes for e-wallets, 1–3 hours for FPX

Gmpk99 does not charge any processing fees for deposits or withdrawals. However, your payment service provider may impose their own charges, which are beyond gmpk99's control. All withdrawals must be made to the same payment method used for the original deposit, as part of our fraud prevention procedures.

Gmpk99 reserves the right to conduct security checks before processing withdrawals, including requesting identity verification documents. This is a standard protective measure to keep your funds safe and prevent fraudulent activity.

05 Bonuses & Promotions

Gmpk99 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the following conditions:

• Each bonus carries a rollover requirement (wagering requirement) that must be fulfilled before a withdrawal can be made. The specific rollover requirement for each promotion is stated in the respective promotion's terms.
• Bonuses may only be claimed once per member, household, IP address, device, or payment method, unless otherwise stated.
• Gmpk99 reserves the right to void bonuses and any associated winnings if there is evidence that bonus terms have been abused or manipulated.
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the rollover requirements.
• Bonus expiry dates are as stated in each promotional offer. Unused bonuses will be automatically forfeited after the expiry date.

Gmpk99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. gmpk99's decisions on all matters relating to bonuses and promotions are final.

06 Betting Rules

All bets placed on the gmpk99 platform — including live Sports Betting (football, badminton, cricket, e-sports), casino games (Baccarat, Blackjack, Roulette), and slots — are subject to the following rules:

• Confirmed bets cannot be cancelled or modified. You are responsible for ensuring all bet details are correct before confirming.
• In the event of a technical disruption during gameplay, gmpk99 will refer to server records to determine the valid outcome.
• Winnings will be automatically credited to your account once the outcome has been confirmed by gmpk99's system.
• Gmpk99 reserves the right to void bets where there is evidence of technical errors, incorrectly displayed odds, or other exceptional circumstances.
• Minimum and maximum bet limits vary by game type and VIP membership tier. Current limits are displayed within the game interface.

For live Sports Betting, gmpk99 uses real-time odds that are continuously updated. Bets accepted at a specific set of odds will not be affected by subsequent odds changes after the bet is confirmed, except in cases of match cancellation or other special circumstances.

07 Prohibited Activities

The following activities are strictly prohibited on the gmpk99 platform and may result in immediate account closure, forfeiture of funds, and legal action:

• Identity Fraud: Registering using false information, assuming another person's identity, or creating an account on someone else's behalf.
• Multiple Accounts: Registering or using more than one gmpk99 account to circumvent betting limits, claim bonuses multiple times, or for any other purpose.
• Money Laundering: Using the gmpk99 platform for money laundering or any other illegal financial activity.
• Use of Bots & Automated Software: Using bots, automated scripts, artificial intelligence software, or any tools that provide an unfair advantage in gameplay.
• Collusion: Colluding with other players or gmpk99 staff to manipulate game outcomes or gain an unfair advantage.
• Exploitation of Technical Errors: Deliberately exploiting bugs, system errors, or odds displayed incorrectly.

Gmpk99 employs a sophisticated fraud detection system and continuously monitors all activity on the platform. Any suspicious activity will be thoroughly investigated and appropriate action taken without delay.

08 Account Suspension & Closure

Gmpk99 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• Failure to submit the requested identity verification documents within the specified timeframe.
• Suspicious activity or fraud detected by gmpk99's security systems.
• Account closure requested by the member through a self-pause or self-exclusion programme.
• Instructions from the relevant authorities.

If your account is closed due to a breach of the Terms, gmpk99 reserves the right to forfeit any bonus balances and winnings associated with the violating activity. Your original deposit may be returned at gmpk99's discretion following the completion of an investigation, unless the deposit itself was involved in fraudulent activity.

Members who wish to voluntarily close their account may do so by contacting the gmpk99 support team via live chat or email at support@gmpk99.com. Account closure requests will be processed within 3–5 business days once all pending transactions have been settled.

09 Privacy & Data Protection

Gmpk99 takes the protection of its members' personal data seriously. All data collected and processed by gmpk99 is governed by our separate Privacy Policy, which forms part of these Terms in their entirety.

In short, gmpk99 is committed to:

• Complying with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data processing.
• Not share your personal data with third parties without your consent, except as required by law or for legitimate payment processing purposes.
• Protecting all data and transactions with 256-bit SSL encryption, on par with banking-grade security standards.
• Provide you with access to your personal data and allow you to make corrections where necessary.

For more information on how gmpk99 collects, uses, and protects your personal data, please refer to Privacy Policy our full.

10 Liability Limit

To the extent permitted by applicable Malaysian law, gmpk99 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from or in connection with the use of the gmpk99 platform, including:

• Financial losses resulting from betting activity. Gambling carries the risk of loss, and players must be prepared to lose the funds they wager.
• Service disruptions caused by system maintenance, technical issues, or factors beyond gmpk99's control.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Decisions made based on inaccurate or outdated information displayed on the platform due to a technical error.

In all circumstances, gmpk99's maximum total liability to you shall not exceed the amount you have deposited into your gmpk99 account in the 30 days preceding the relevant claim.

11 Responsible Gaming

Gmpk99 is committed to responsible gaming and provides a range of tools to help members manage their betting activity:

• Daily/Weekly/Monthly Deposit Limit: Set your own deposit limit to manage your spending.
• Loss Limit: Set a maximum loss limit over a defined period.
• Self-Exclusion: Suspend your account for a set period — 24 hours, one week, one month, or longer.
• Session Time Limit: Set a time limit for your gaming sessions to prevent excessive play.

If you or someone you care about needs help with a gambling problem, please contact the Problem Gambling Helpline in Malaysia. gmpk99 also encourages you to visit our Responsible Gaming page for more comprehensive guidance and resources.

12 Terms Amendments & Applicable Law

Gmpk99 reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion without prior notice to members. It is your responsibility to review this page periodically to ensure you remain aware of the latest Terms in effect.

Any amendments made will take effect immediately upon publication on gmpk99.com. Your continued use of the gmpk99 platform after the effective date of such amendments will be deemed as your acceptance of the revised Terms.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms or the use of the gmpk99 platform shall first be resolved through mutual discussion. Should the dispute not be resolved amicably, both parties agree to submit to the exclusive jurisdiction of the competent courts of Malaysia.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of gmpk99's services, please reach out to our team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the gmpk99 platform — the fastest way to get a response.
• Email: support@gmpk99.com – for written enquiries and supporting documents. We respond within 24 hours.

Gmpk99's Malay-speaking support team is ready to help you resolve any issue quickly and professionally. We value every piece of feedback from our members, as it helps us continually improve the quality of gmpk99's services.